How To Fix SALTEDPWD000 - Could not interpret password hash value (error code: &)

SAP Error Message - Details

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 000

• Message text: Could not interpret password hash value (error code: &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALTEDPWD000 - Could not interpret password hash value (error code: &) ?

  The SAP error message SALTEDPWD000 indicates that there is an issue with interpreting a password hash value. This error typically arises in the context of user authentication, particularly when dealing with hashed passwords in the SAP system.
  Causes:
  
  Corrupted Password Hash: The password hash stored in the database may be corrupted or improperly formatted.
  Incompatible Hashing Algorithm: The system may be using a hashing algorithm that is not recognized or supported by the current version of SAP.
  Database Migration Issues: If the system has undergone a database migration or upgrade, there may be inconsistencies in how password hashes are stored or interpreted.
  User Account Issues: The specific user account may have been improperly configured or may not exist in the system.
  
  Solutions:
  
  Reset Password: If possible, reset the password for the affected user account. This will generate a new password hash and may resolve the issue.
  Check User Configuration: Verify the configuration of the user account in question. Ensure that it is set up correctly and that there are no discrepancies in the user master data.
  Review System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Update SAP System: Ensure that your SAP system is up to date with the latest patches and updates, as these may include fixes for known issues related to password hashing.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently publishes notes that provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  Related Information:
  
  Password Hashing in SAP: SAP uses various algorithms for password hashing, including salted hashes for enhanced security. Understanding how these hashes work can help in troubleshooting issues related to user authentication.
  User Management: Familiarize yourself with user management in SAP, including how to create, modify, and delete user accounts, as well as how to manage passwords and roles.
  Security Best Practices: Implementing security best practices, such as regular password updates and monitoring user access, can help prevent issues related to password management.
  
  By following these steps, you should be able to diagnose and resolve the SALTEDPWD000 error in your SAP system.