How To Fix SALERT027 - Delivery by e-mail to & &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 027

• Message text: Delivery by e-mail to & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT027 - Delivery by e-mail to & & ?

  The SAP error message SALERT027 typically indicates an issue with sending alerts or notifications via email. The message format usually includes placeholders for the recipient's email address, which may appear as & & in the error message, indicating that the email addresses are not being populated correctly.
  Cause:
  
  Missing Email Addresses: The most common cause is that the email addresses for the recipients are not defined or are incorrectly configured in the system.
  Incorrect Configuration: There may be issues with the configuration of the SAPconnect settings, which are responsible for sending emails from SAP.
  SMTP Server Issues: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  User Profile Issues: The user profiles of the intended recipients may not have valid email addresses assigned.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  Solution:
  
  
  Check Recipient Email Addresses:
  
  Ensure that the email addresses of the recipients are correctly defined in their user profiles. You can check this in transaction SU01 (User Maintenance).
  
  
  
  Verify SAPconnect Configuration:
  
  Go to transaction SCOT to check the configuration of SAPconnect. Ensure that the SMTP settings are correctly configured and that the email sending method is set up properly.
  Test the connection to the SMTP server from SAP to ensure it is reachable.
  
  
  
  Check SMTP Server Settings:
  
  Verify the SMTP server settings in the SAP system. Ensure that the server address, port, and authentication details are correct.
  
  
  
  Review User Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. Check the roles and profiles assigned to the user.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. You can also send a test email from the SAP system to verify that the email functionality is working.
  
  
  
  Check for System Errors:
  
  Look for any system logs or error messages that might provide additional context about the failure. You can check transaction SM21 for system logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SM21: System Log
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting email issues.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SALERT027 error message in your SAP system.