How To Fix SALERT028 - Delivery by e-mail in XML format to &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 028

• Message text: Delivery by e-mail in XML format to &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT028 - Delivery by e-mail in XML format to & ?

  The SAP error message SALERT028 typically indicates an issue with the delivery of alerts via email in XML format. This error can occur in the context of SAP Business Workflow or SAP Alert Management when the system is unable to send an alert to the specified recipient.
  Cause:
  
  Invalid Email Address: The recipient's email address may be incorrectly formatted or invalid.
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  Authorization Issues: The user or system may not have the necessary authorizations to send emails.
  Missing or Incorrect XML Data: The XML data that is supposed to be sent may be missing or incorrectly formatted.
  
  Solution:
  
  Check Email Address: Verify that the email address specified in the alert is correct and properly formatted.
  Review SAPconnect Configuration:
  
  Go to transaction SCOT and check the configuration for SMTP.
  Ensure that the SMTP node is active and properly configured.
  Test the connection to the email server.
  
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the email server. You can use tools like ping or telnet to test connectivity.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to send emails. Check the roles and profiles assigned to the user.
  Validate XML Data: If applicable, check the XML data being sent for correctness. Ensure that it adheres to the expected schema and format.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), SOST (Send Requests), and SLG1 (Application Log) can be useful for troubleshooting email issues.
  SAP Documentation: Refer to the official SAP documentation for details on configuring SAPconnect and troubleshooting email delivery issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.