How To Fix SALERT029 - Delivery by SMS (text message) to & &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 029

• Message text: Delivery by SMS (text message) to & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT029 - Delivery by SMS (text message) to & & ?

  The SAP error message SALERT029 typically relates to issues with sending alerts via SMS (text message) in the SAP system. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause:
  
  Configuration Issues: The SMS gateway may not be properly configured in the SAP system. This includes incorrect settings for the SMS provider or missing parameters.
  Network Issues: There may be connectivity problems between the SAP system and the SMS gateway, preventing messages from being sent.
  Invalid Recipient Number: The recipient's phone number may be incorrectly formatted or invalid.
  Authorization Issues: The user or system may not have the necessary permissions to send SMS messages.
  Service Availability: The SMS service provider may be down or experiencing issues.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the SMS gateway in the SAP system. Ensure that all required parameters (like the SMS provider URL, authentication details, etc.) are correctly set.
  Check transaction codes like SCOT (SAPconnect) to review the settings for external senders.
  
  
  
  Test Connectivity:
  
  Ensure that the SAP system can reach the SMS gateway. You can perform a ping test or check network settings to confirm connectivity.
  
  
  
  Validate Recipient Number:
  
  Ensure that the recipient's phone number is in the correct format. This may include checking for country codes and ensuring there are no extra characters.
  
  
  
  Check Authorizations:
  
  Review the user roles and authorizations to ensure that the user or system has the necessary permissions to send SMS messages.
  
  
  
  Monitor SMS Service:
  
  Check the status of the SMS service provider. If there are known outages or issues, you may need to wait until the service is restored.
  
  
  
  Review Logs:
  
  Check the SAP application logs for more detailed error messages that can provide additional context about the failure.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SMS configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or third-party integrations.
  
  By following these steps, you should be able to identify and resolve the issue related to the SALERT029 error message in your SAP system.