How To Fix SALERT025 - Substitute recipient: &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 025

• Message text: Substitute recipient: &

What causes this issue?

Receipient &v1& was determined as a substitute.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT025 - Substitute recipient: & ?

  The SAP error message SALERT025 typically indicates an issue related to the substitute recipient in the SAP system. This message is often encountered in the context of SAP Business Workflow or SAP Alert Management, where a user is trying to set up or manage substitute recipients for notifications or tasks.
  Cause:
  The error message SALERT025 usually arises due to one of the following reasons:
  
  Invalid Substitute Recipient: The specified substitute recipient does not exist in the system or is not correctly defined.
  Authorization Issues: The user may not have the necessary authorizations to set or manage substitutes.
  Configuration Issues: There may be a misconfiguration in the workflow or alert management settings.
  User Status: The user being set as a substitute may be inactive or locked in the system.
  
  Solution:
  To resolve the SALERT025 error, you can follow these steps:
  
  
  Check Substitute Recipient:
  
  Verify that the substitute recipient specified in the error message exists in the system and is active.
  Ensure that the user ID is correctly entered without any typos.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to set substitutes. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Configuration Review:
  
  Review the configuration settings for workflow or alert management. Ensure that all necessary settings are correctly defined.
  If applicable, check the settings in transaction SWI1 (Work Item Selection) or SWU3 (Automatic Workflow Customizing).
  
  
  
  User Status Check:
  
  Ensure that the user being set as a substitute is not locked or inactive. You can check this in transaction SU01 (User Maintenance).
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SWU3 (Automatic Workflow Customizing), and SWI1 (Work Item Selection) for managing users and workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your issue.
  Documentation: Review SAP documentation on workflow and alert management for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.