How To Fix SALERT023 - Recipient from alert category: &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 023

• Message text: Recipient from alert category: &

What causes this issue?

Recipient &v1& was determiend by assignment to the alert category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT023 - Recipient from alert category: & ?

  The SAP error message SALERT023 typically indicates an issue related to the alert recipient configuration in the SAP system. This message is part of the SAP Alert Management system, which is used to notify users about specific events or conditions in the system.
  Cause:
  The error message SALERT023 usually occurs due to one of the following reasons:
  
  
  Missing Recipient: The alert category specified does not have any recipients assigned to it. This means that when the alert is triggered, there is no one to receive the notification.
  
  
  Incorrect Configuration: The alert category may be incorrectly configured, leading to issues in identifying the recipients.
  
  
  Inactive Users: The recipients assigned to the alert category may be inactive or deleted users in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to receive alerts.
  
  
  Solution:
  To resolve the SALERT023 error, you can follow these steps:
  
  
  Check Alert Category Configuration:
  
  Go to transaction code ALRTCATDEF to check the configuration of the alert category.
  Ensure that there are recipients assigned to the alert category.
  
  
  
  Assign Recipients:
  
  If there are no recipients, you can add users or user groups to the alert category.
  Make sure to save the changes after adding recipients.
  
  
  
  Verify User Status:
  
  Check if the users assigned as recipients are active in the system. You can do this by using transaction code SU01 to view user details.
  
  
  
  Check Authorizations:
  
  Ensure that the users have the necessary authorizations to receive alerts. You may need to review their roles and profiles.
  
  
  
  Test the Alert:
  
  After making the necessary changes, trigger the alert again to see if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ALRTCATDEF: Alert Category Definition
  ALRTDIS: Alert Display
  SU01: User Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for more details on Alert Management and configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to alert management and the SALERT023 error.
  
  
  By following these steps, you should be able to resolve the SALERT023 error and ensure that alerts are properly configured and sent to the intended recipients.