How To Fix SALERT021 - Recipient from container: &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 021

• Message text: Recipient from container: &

What causes this issue?

Alert recipient &v1& was taken from the container passed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT021 - Recipient from container: & ?

  The SAP error message SALERT021 typically indicates an issue with the recipient configuration in the SAP Alert Management system. This error occurs when the system is unable to find a valid recipient for an alert that is being sent. The message may include a placeholder (represented by &) that indicates the specific recipient or context that is causing the issue.
  Cause:
  
  Missing Recipient Configuration: The recipient (user, group, or email address) may not be properly configured in the system.
  Inactive User: The user account associated with the recipient may be inactive or locked.
  Invalid Email Address: If the alert is supposed to be sent via email, the email address may be incorrectly formatted or invalid.
  Authorization Issues: The user may not have the necessary authorizations to receive alerts.
  System Configuration: There may be issues with the configuration of the Alert Management system itself.
  
  Solution:
  
  
  Check Recipient Configuration:
  
  Go to the Alert Management configuration in SAP and verify that the recipient is correctly set up.
  Ensure that the recipient is a valid user or group in the system.
  
  
  
  Verify User Status:
  
  Check if the user account is active and not locked. You can do this by using transaction code SU01 to view the user details.
  
  
  
  Validate Email Address:
  
  If the alert is sent via email, ensure that the email address is correctly formatted and valid. You can check this in the user master record.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to receive alerts. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check Alert Management Configuration:
  
  Review the configuration settings for the Alert Management system to ensure that everything is set up correctly. This includes checking the alert classes, alert types, and recipient determination rules.
  
  
  
  Test Alert Sending:
  
  After making the necessary changes, test the alert sending functionality to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  ALRTCATDEF - Alert Category Definition
  ALRTDISP - Alert Display
  SU01 - User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to alert management and recipient configuration.
  Documentation: Refer to SAP Help documentation for detailed information on configuring Alert Management and troubleshooting common issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.