How To Fix SALERT019 - Alert is generated on the Central Alert Server

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 019

• Message text: Alert is generated on the Central Alert Server

What causes this issue?

The configuration of the alert server indicates that alerts are created
and processed internally.

System Response

No forwarding to an external alert server takes place.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT019 - Alert is generated on the Central Alert Server ?

  The SAP error message SALERT019 indicates that an alert has been generated on the Central Alert Server (CAS). This alert typically signifies that there is an issue or event that requires attention within the SAP system landscape. Here’s a breakdown of the cause, potential solutions, and related information for this error message:
  Cause
  
  System Events: The alert may be triggered by specific system events, such as job failures, performance issues, or other critical system states.
  Configuration Issues: Misconfigurations in the alerting framework or the Central Alert Server settings can lead to alerts being generated.
  Threshold Violations: Alerts can be generated when certain thresholds (e.g., memory usage, CPU load) are exceeded.
  Monitoring Settings: The monitoring settings for various components may be set to trigger alerts based on specific criteria.
  
  Solution
  
  
  Check Alert Details: 
  
  Use transaction code ALRTDIS to view the details of the alert. This will provide information on what triggered the alert.
  Review the alert log to understand the context and severity of the alert.
  
  
  
  Investigate the Cause:
  
  Analyze the underlying issue that caused the alert. This may involve checking system logs, job logs, or performance metrics.
  Look for any recent changes in the system that might have led to the alert being generated.
  
  
  
  Adjust Monitoring Settings:
  
  If the alert is due to configuration or threshold settings, consider adjusting these settings to better align with your system's performance and operational requirements.
  
  
  
  Resolve Underlying Issues:
  
  Address any identified issues that triggered the alert, such as fixing failed jobs, optimizing performance, or resolving configuration problems.
  
  
  
  Test and Validate:
  
  After making changes, monitor the system to ensure that the alert does not reoccur and that the underlying issue has been resolved.
  
  
  
  Documentation and Communication:
  
  Document the findings and resolutions for future reference.
  Communicate with relevant stakeholders about the alert and any actions taken.
  
  
  
  Related Information
  
  Central Alert Server (CAS): The CAS is responsible for collecting and managing alerts from various SAP systems. It centralizes alert management and provides a unified view of system health.
  Alert Configuration: Alerts can be configured in the SAP system using transaction codes like ALRTCAT (Alert Categories) and ALRTDIS (Alert Display).
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to the specific alert or underlying issues.
  Monitoring Tools: Consider using SAP Solution Manager or other monitoring tools to proactively manage system health and alerts.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SALERT019 error message effectively.