How To Fix SALERT022 - Recipient & not accepted

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 022

• Message text: Recipient & not accepted

What causes this issue?

Recipient &v1& was passed to the alert, but was not accepted.
Possible reasons are that &v1& is already a recipient of the alert, or
is not known in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT022 - Recipient & not accepted ?

  The SAP error message SALERT022 indicates that a recipient specified for an alert is not accepted. This typically occurs in the context of SAP's alert management system, where alerts are sent to users or groups based on certain conditions or events.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Recipient: The recipient specified in the alert configuration may not exist or may not be valid in the system.
  Inactive User: The user account for the recipient may be inactive or locked.
  Missing Authorizations: The recipient may not have the necessary authorizations to receive alerts.
  Incorrect Configuration: The alert configuration may have errors, such as incorrect email addresses or user IDs.
  Recipient Type: The recipient type may not be supported (e.g., trying to send an alert to a group that is not configured to receive alerts).
  
  Solution:
  To resolve the SALERT022 error, you can take the following steps:
  
  
  Verify Recipient Details:
  
  Check if the recipient (user ID or email) exists in the system.
  Ensure that the recipient is active and not locked.
  
  
  
  Check Authorizations:
  
  Ensure that the recipient has the necessary authorizations to receive alerts. You can check this in the user profile.
  
  
  
  Review Alert Configuration:
  
  Go to the alert configuration settings and verify that the recipient is correctly specified.
  Ensure that the format of the recipient (e.g., email address) is correct.
  
  
  
  Test with Different Recipients:
  
  Try sending the alert to a different recipient to see if the issue persists. This can help determine if the problem is specific to a particular user.
  
  
  
  Check System Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to alert management for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ALRTCATDEF to manage alert categories and ALRTDISP to display alerts.
  User Management: Use transaction SU01 to manage user accounts and check their status.
  Authorization Checks: Use transaction SU53 to analyze authorization issues if alerts are not being sent due to permission problems.
  
  By following these steps, you should be able to identify and resolve the issue related to the SALERT022 error message in SAP.