How To Fix SAI_CACHE861 - XSRF token is not used

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 861

• Message text: XSRF token is not used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE861 - XSRF token is not used ?

  The SAP error message SAI_CACHE861 with the description "XSRF token is not used" typically relates to issues with Cross-Site Request Forgery (XSRF) protection in SAP applications, particularly in the context of web-based applications or services.
  Cause:
  
  Missing XSRF Token: The error usually occurs when a request is made to the server without the required XSRF token. This token is a security measure to prevent unauthorized commands from being transmitted from a user that the web application trusts.
  Incorrect Configuration: The application may not be properly configured to handle XSRF tokens, or the token may not be included in the request headers.
  Session Issues: If the user session has expired or if there are issues with session management, the XSRF token may not be valid or recognized.
  Browser Issues: Sometimes, browser settings or extensions can interfere with the proper sending of tokens.
  
  Solution:
  
  Ensure Token is Included: Make sure that the XSRF token is included in the request. This is typically done by including it in the headers of the HTTP request. Check the documentation for the specific SAP application you are using to see how to properly include the token.
  Check Application Configuration: Review the configuration settings of your SAP application to ensure that XSRF protection is enabled and correctly set up.
  Session Management: Ensure that the user session is active and valid. If the session has expired, prompt the user to log in again.
  Browser Settings: Clear the browser cache and cookies, or try using a different browser or incognito mode to rule out browser-related issues.
  Debugging: If you have access to the application logs, check for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific application version for detailed information on XSRF protection and how to implement it correctly.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  Security Best Practices: Familiarize yourself with best practices for web application security, particularly regarding XSRF and other vulnerabilities.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.