How To Fix SAI_CACHE860 - XSRF token was read

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 860

• Message text: XSRF token was read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE860 - XSRF token was read ?

  The SAP error message SAI_CACHE860 with the description "XSRF token was read" typically relates to issues with Cross-Site Request Forgery (XSRF) protection in SAP applications, particularly in the context of SAP Fiori or SAP UI5 applications. This error can occur when the XSRF token is not properly validated or is missing during a request.
  Cause:
  
  Missing or Invalid XSRF Token: The XSRF token is a security measure to prevent CSRF attacks. If the token is missing or invalid, the server will reject the request.
  Session Expiration: If the user session has expired, the XSRF token may no longer be valid.
  Browser Cache Issues: Sometimes, cached versions of the application can lead to token mismatches.
  Network Issues: Intermittent network issues can cause the token to not be sent or received correctly.
  Incorrect Configuration: Misconfiguration in the SAP Gateway or backend services can lead to token validation issues.
  
  Solution:
  
  Refresh the Page: Sometimes, simply refreshing the page can resolve the issue by generating a new XSRF token.
  Clear Browser Cache: Clear the browser cache and cookies to ensure that the latest version of the application is loaded.
  Re-login: Logging out and then logging back into the application can help regenerate a valid session and XSRF token.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting the communication between the client and server.
  Review Configuration: Check the configuration of the SAP Gateway and backend services to ensure that they are set up correctly for XSRF protection.
  Update SAP Notes: Check for any relevant SAP Notes or patches that may address known issues related to XSRF token handling.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on XSRF protection and how it is implemented in SAP Fiori and SAP UI5 applications.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Debugging: If you have access to the backend, consider enabling debugging to trace the request and response headers to see if the XSRF token is being sent and validated correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.