How To Fix SAI_CACHE856 - User &1 is locked

SAI_CACHE856 - Overview

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 856

• Message text: User &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE856 - User &1 is locked ?

  The SAP error message SAI_CACHE856 indicates that a user is locked in the system. This typically occurs when a user has exceeded the maximum number of allowed login attempts or has been manually locked by an administrator for security reasons.
  
  Cause:
  
  Exceeded Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Manual Locking: An administrator may have locked the user account for security reasons, such as suspicious activity or policy violations.
  Password Expiration: The user’s password may have expired, and they have not updated it, leading to a lockout.
  System Configuration: Certain system settings may enforce stricter security policies, resulting in more frequent lockouts.
  
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and