How To Fix SAI_CACHE101 - Internal error (Tree Control)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 101

• Message text: Internal error (Tree Control)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE101 - Internal error (Tree Control) ?

  The SAP error message SAI_CACHE101 Internal error (Tree Control) typically indicates an issue related to the internal handling of tree structures in the SAP GUI or a specific application. This error can arise due to various reasons, including data inconsistencies, issues with the SAP GUI, or problems with the underlying application logic.
  Possible Causes:
  
  Data Inconsistencies: Corrupted or inconsistent data in the database that the tree control is trying to display.
  SAP GUI Issues: Problems with the version of the SAP GUI being used, such as bugs or compatibility issues.
  Memory Issues: Insufficient memory or resources available for the SAP GUI to render the tree control properly.
  Custom Code: If there are custom developments or enhancements, they might be causing the error due to improper handling of tree structures.
  User Authorizations: Lack of proper authorizations to access certain data that the tree control is trying to display.
  
  Solutions:
  
  
  Check for Data Issues:
  
  Verify the data being displayed in the tree control. Look for any inconsistencies or corruption in the relevant tables.
  Use transaction codes like SE11 or SE16 to inspect the underlying data.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. If not, consider updating to the latest version as it may contain bug fixes related to this error.
  
  
  
  Clear Cache:
  
  Clear the SAP GUI cache. Sometimes, cached data can cause display issues. You can do this by navigating to the SAP GUI options and clearing the cache.
  
  
  
  Check Memory and Resources:
  
  Ensure that your system has sufficient memory and resources available. Close unnecessary applications to free up resources.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code for any potential issues with how tree structures are being handled.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the data being displayed in the tree control.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. You can search for the error message or related keywords.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), ST22 (Dump Analysis), SM21 (System Log).
  SAP Notes: Regularly check for updates or notes related to the specific version of SAP you are using.
  Documentation: Review SAP documentation for any known issues related to tree controls or the specific application you are working with.
  
  By following these steps, you should be able to diagnose and potentially resolve the SAI_CACHE101 error in SAP.