How To Fix SAI_CACHE103 - Cache contents for business systems deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 103

• Message text: Cache contents for business systems deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE103 - Cache contents for business systems deleted ?

  The SAP error message SAI_CACHE103 indicates that the cache contents for business systems have been deleted. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are changes in the configuration or when the cache is manually cleared.
  Cause:
  
  Configuration Changes: Changes made to business system configurations, such as modifications in the system landscape or changes in the integration settings, can trigger the deletion of cache contents.
  Manual Cache Clearing: Administrators may manually clear the cache for troubleshooting or maintenance purposes.
  System Upgrades or Migrations: Upgrading or migrating the system can also lead to cache invalidation.
  Transport Requests: If transport requests are moved between systems, it may lead to cache inconsistencies that require cache clearing.
  
  Solution:
  
  Rebuild the Cache: The cache will automatically rebuild itself as the system processes messages. However, you can expedite this by triggering the relevant processes that utilize the business systems.
  Check Configuration: Ensure that the business system configurations are correct and consistent across the landscape.
  Monitor System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the cache deletion.
  Restart Services: In some cases, restarting the relevant services or the entire PI/PO system can help in rebuilding the cache.
  Use Transaction Codes: You can use transaction codes like SXMB_MONI to monitor message processing and ensure that messages are being processed correctly after the cache deletion.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to cache management in PI/PO for specific guidance and troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices on cache management.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  Preventive Measures:
  
  Regularly monitor and maintain your SAP PI/PO system to avoid unexpected cache deletions.
  Document any changes made to the system landscape or configurations to track potential causes of cache issues.
  Implement a change management process to ensure that all changes are reviewed and tested before being applied to the production environment.
  
  By following these steps, you should be able to address the SAI_CACHE103 error and ensure smooth operation of your SAP integration processes.