How To Fix SAI_CACHE102 - Internal error in screen layout (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 102

• Message text: Internal error in screen layout (see long text)

What causes this issue?

For technical reasons, it was not possible to load the screen
completely.

System Response

The execution of the method
&V1& -> &V2&
was canceled with an error. The calling method was:
&V3& -> &V4&

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE102 - Internal error in screen layout (see long text) ?

  The SAP error message SAI_CACHE102, which indicates an "Internal error in screen layout," typically arises due to issues with the screen layout configuration or caching problems within the SAP system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Corrupted Screen Layout: The screen layout configuration may be corrupted or improperly set up.
  Cache Issues: The SAP GUI or application server cache may contain outdated or corrupted data.
  Missing Authorizations: The user may lack the necessary authorizations to access certain screen elements.
  System Bugs: There may be bugs in the specific version of SAP you are using that affect screen rendering.
  Custom Code: If there are custom enhancements or modifications, they might interfere with the standard screen layout.
  
  Solutions:
  
  
  Clear Cache:
  
  Clear the SAP GUI cache. This can often resolve issues related to outdated or corrupted data.
  You can do this by navigating to the SAP GUI options and clearing the cache or by deleting the cache files manually from the local directory.
  
  
  
  Check Screen Layout Configuration:
  
  Review the configuration of the screen layout in the relevant transaction. Ensure that all fields and elements are correctly defined.
  If you have access, you can use transaction codes like SE80 or SE41 to check the screen layout.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the screen and its components. You can check this using transaction SU53 or by consulting with your security team.
  
  
  
  Update SAP System:
  
  If the issue is due to a known bug, check for any available patches or updates for your SAP system. Applying the latest support packages or notes from SAP may resolve the issue.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements or modifications, review them to ensure they are not causing conflicts with the standard screen layout.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator), SE41 (Menu Painter), and SE93 (Transaction Codes) for troubleshooting.
  Documentation: Review SAP documentation related to screen layout and configuration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and potentially resolve the SAI_CACHE102 error in your SAP environment.