How To Fix SAI_CACHE012 - Log on client of destination &1 must be &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 012

• Message text: Log on client of destination &1 must be &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE012 - Log on client of destination &1 must be &2 ?

  The SAP error message SAI_CACHE012 indicates that there is a mismatch between the client number of the destination and the expected client number for the logon. Specifically, the message states: "Log on client of destination &1 must be &2," where &1 is the client number of the destination and &2 is the required client number.
  Cause:
  This error typically occurs in scenarios where:
  
  Incorrect Configuration: The destination configuration in the SAP system (such as RFC destination) is set to a client that does not match the expected client for the operation being performed.
  Client-Specific Settings: The system may be trying to access a resource or service that is configured to work only with a specific client.
  Transport or System Copy Issues: If a system copy or transport was performed, the client settings may not have been updated correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 (RFC Destinations).
  Locate the destination that is causing the error.
  Verify the client number configured in the destination settings. Ensure it matches the expected client number (&2).
  
  
  
  Adjust Client Settings:
  
  If the destination is set to the wrong client, update it to the correct client number.
  If you are unsure of the correct client number, consult with your SAP Basis team or refer to the documentation for the specific service you are trying to access.
  
  
  
  Test the Connection:
  
  After making changes, use the "Test Connection" feature in SM59 to ensure that the destination is now correctly configured and can connect without errors.
  
  
  
  Check User Authorizations:
  
  Ensure that the user credentials used for the connection have the necessary authorizations in the specified client.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP Notes or documentation related to the specific service or function you are trying to access, as there may be additional configuration steps required.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: RFC Destinations
  SM21: System Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Client Management: Understanding how clients work in SAP systems is crucial, especially in multi-client environments. Ensure that you are familiar with client-specific configurations and their implications.
  
  By following these steps, you should be able to resolve the SAI_CACHE012 error and ensure that your SAP system can connect to the required destination correctly.