How To Fix RU424 - Error when creating time event (Table PDSNR)

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 424

• Message text: Error when creating time event (Table PDSNR)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU424 - Error when creating time event (Table PDSNR) ?

  The SAP error message RU424 typically occurs when there is an issue related to the creation of a time event in the system, specifically when dealing with the table PDSNR (which is related to time management and personnel data). Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes of RU424 Error
  
  
  Missing or Incorrect Data: The error may arise if there is missing or incorrect data in the relevant infotypes or tables that are required for creating the time event.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create time events, leading to this error.
  
  
  Configuration Issues: There may be configuration issues in the time management settings or in the related infotypes.
  
  
  Database Locking: If the database is locked or if there are issues with the database connection, this error can occur.
  
  
  Inconsistent Data: If there are inconsistencies in the data related to the employee or the time event being created, it can trigger this error.
  
  
  Solutions to RU424 Error
  
  
  Check Data Completeness: Ensure that all required fields in the relevant infotypes (such as IT 0007 for planned working time, IT 0008 for basic pay, etc.) are filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create time events. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Configuration Review: Check the configuration settings in the time management module to ensure that they are set up correctly. This may involve reviewing the settings in transaction SPRO.
  
  
  Database Check: Ensure that there are no database locks or connectivity issues. You may need to consult with your database administrator if you suspect this is the case.
  
  
  Data Consistency Check: Use transaction PA30 to check the employee's data for inconsistencies. You can also use transaction PE03 to check the infotype configuration.
  
  
  Error Logs: Review the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to time management and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.