How To Fix RU385 - Order &1: Enter &2 and &3 for record type &4. See documentation

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 385

• Message text: Order &1: Enter &2 and &3 for record type &4. See documentation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU385 - Order &1: Enter &2 and &3 for record type &4. See documentation ?

  The SAP error message RU385 typically occurs in the context of order management, particularly when dealing with order records in the SAP system. This error indicates that certain mandatory fields (denoted as &2 and &3) must be filled in for a specific record type (denoted as &4) associated with the order (denoted as &1).
  Cause:
  The error is triggered when the system detects that required fields for a specific order record type are missing. This can happen due to:
  
  Incomplete Data Entry: Users may not have filled in all the necessary fields when creating or modifying an order.
  Configuration Issues: The system may not be properly configured to recognize the required fields for the specific record type.
  Custom Development: If there are custom enhancements or modifications in the order processing logic, they may not be handling the required fields correctly.
  
  Solution:
  To resolve the RU385 error, you can take the following steps:
  
  
  Check Required Fields: Review the documentation or configuration for the specific order type and record type to identify which fields are mandatory. Ensure that these fields are filled in correctly.
  
  
  Data Entry: Go back to the order entry screen and ensure that all required fields (as indicated by &2 and &3) are populated. This may include fields like quantity, delivery date, or other specific attributes depending on the order type.
  
  
  Consult Documentation: The error message suggests consulting the documentation. This can provide insights into the specific requirements for the order type and record type in question.
  
  
  Configuration Review: If you have access to the configuration settings, check if the required fields are correctly set up for the order type and record type. This may involve working with your SAP Basis or configuration team.
  
  
  Testing: After making the necessary changes, test the order creation or modification process again to ensure that the error does not reoccur.
  
  
  Seek Help: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more specific guidance based on your system's configuration.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like VA01 for sales orders, CO01 for production orders, etc.) that may be involved in the order processing.
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP implementation for additional context on order management processes.
  
  By following these steps, you should be able to identify and correct the underlying issue causing the RU385 error in your SAP system.