How To Fix RU383 - Order &1: &2 &3 is unknown. See documentation


RU383 - Overview

  • Message type: E = Error

  • Message class: RU - Messages for order completion confirmation

  • Message number: 383

  • Message text: Order &1: &2 &3 is unknown. See documentation

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


RU383 - Details

  • The SAP error message RU383 typically indicates that there is an issue with a specific order in the system. The message format suggests that it is related to an order number (represented by &1) and possibly some additional details (represented by &2 and &3) that are not recognized by the system.
    
    Cause: Order Not Found: The most common cause of this error is that the order number you are trying to access does not exist in the system. This could be due to a typo, the order being deleted, or it never being created. Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the order. Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the order from being recognized. Incorrect Configuration: The system configuration may not be set up correctly to recognize the order type or status.
    Solution: Verify Order Number: Double-check the

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