How To Fix RU384 - Order &1: Do not enter &2 and &3 for record type &4. See documentation

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 384

• Message text: Order &1: Do not enter &2 and &3 for record type &4. See documentation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU384 - Order &1: Do not enter &2 and &3 for record type &4. See documentation ?

  The SAP error message RU384 typically occurs in the context of order processing, particularly when dealing with certain record types in the system. The message indicates that specific fields (denoted as &2 and &3) should not be entered for a particular record type (denoted as &4) associated with the order (denoted as &1).
  Cause:
  The error is triggered when the user attempts to enter values in fields that are not applicable for the specified record type. This can happen due to:
  
  Incorrect Data Entry: Users may inadvertently fill in fields that are not relevant for the selected order type.
  Configuration Issues: The system may be misconfigured, leading to incorrect validation rules being applied.
  Business Process Misunderstanding: Users may not fully understand the business rules governing the order types and their associated fields.
  
  Solution:
  To resolve the RU384 error, consider the following steps:
  
  
  Review Documentation: Check the SAP documentation related to the specific order type and the fields in question. This will provide clarity on which fields are valid for the record type you are working with.
  
  
  Correct Data Entry: Ensure that you are not entering values in the fields that are restricted for the specified record type. Remove any entries in fields &2 and &3 if they are not applicable.
  
  
  Consult with SAP Support or Functional Team: If you believe the error is due to a configuration issue or if you are unsure about the correct fields to use, consult with your SAP support team or functional consultant. They can provide insights into the configuration and business rules.
  
  
  Training and Documentation: If this error is common among users, consider providing additional training or documentation to help users understand the correct usage of fields for different order types.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to order management in SAP, such as VA01 (Create Sales Order), CO01 (Create Production Order), etc.
  Field Definitions: Understand the definitions and purposes of the fields in question. This can often be found in the SAP help documentation or by using the F1 help feature in the SAP GUI.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions specific to your version of SAP.
  
  By following these steps, you should be able to address the RU384 error effectively.