How To Fix RSM2735 - Record &1 of user &2 deleted on &3 at &4

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 735

• Message text: Record &1 of user &2 deleted on &3 at &4

What causes this issue?

The data record was deleted.

System Response

The data record is no longer available for processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2735 - Record &1 of user &2 deleted on &3 at &4 ?

  The SAP error message RSM2735 indicates that a specific record for a user has been deleted in the system. The message format typically includes placeholders for the record number, user ID, date, and time of deletion. Here’s a breakdown of the components and potential solutions:
  Cause
  
  Data Deletion: The record in question has been deleted from the database, which could be due to a manual deletion, a scheduled job, or a data archiving process.
  User Actions: The user associated with the record may have performed an action that led to the deletion.
  System Processes: Background jobs or processes that manage data retention and archiving might have removed the record.
  Authorization Issues: The user may not have the necessary authorizations to view or access the record, leading to confusion about its existence.
  
  Solution
  
  Check Deletion Logs: Review the deletion logs or audit trails to understand when and why the record was deleted. This can help identify if it was a manual action or part of a scheduled process.
  Restore from Backup: If the record is critical and needs to be restored, check if there is a backup available from which the record can be recovered.
  Review User Actions: Investigate the actions taken by the user associated with the record to determine if they inadvertently deleted it.
  Adjust Authorizations: If the issue is related to authorization, ensure that the user has the appropriate permissions to access the records they need.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to the module or process that generated the error.
  
  Related Information
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to data management, such as SE16 (Data Browser) or SARA (Archive Administration).
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.