How To Fix RSM2734 - GET_ERRORCOUNT call: Incorrect data record &1, Segment &2 passed

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 734

• Message text: GET_ERRORCOUNT call: Incorrect data record &1, Segment &2 passed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2734 - GET_ERRORCOUNT call: Incorrect data record &1, Segment &2 passed ?

  The SAP error message RSM2734 indicates that there is an issue with the data being processed in the context of the SAP system, particularly when dealing with IDocs (Intermediate Documents) or data records. The message specifies that there is an incorrect data record and provides details about the segment that is causing the issue.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Data Format Issues: The data being sent or received does not conform to the expected format or structure defined for the IDoc or data record.
  Missing or Incorrect Segments: The specified segment or data record may be missing required fields or may contain invalid values.
  Mapping Errors: If there are custom mappings or transformations in place, they may not be correctly configured, leading to incorrect data being passed.
  Version Mismatch: The version of the IDoc or data structure being used may not match the expected version in the receiving system.
  Configuration Issues: There may be configuration issues in the IDoc processing settings or in the related application settings.
  
  Solution:
  To resolve the RSM2734 error, you can take the following steps:
  
  Check the IDoc Structure: Verify that the IDoc structure matches the expected format. You can use transaction WE30 to check the IDoc type and its segments.
  Validate Data Records: Review the data records being processed to ensure that all required fields are populated and that the data types are correct.
  Review Mapping Logic: If you are using any mapping or transformation logic, ensure that it is correctly implemented and that it aligns with the expected data structure.
  Check for Missing Segments: Ensure that all necessary segments are included in the IDoc and that they are in the correct order.
  Debugging: Use transaction WE02 or WE05 to analyze the IDoc and check for any additional error messages or warnings that may provide more context.
  Consult Documentation: Refer to SAP documentation or notes related to the specific IDoc type you are working with for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  WE02 / WE05: To monitor and analyze IDocs.
  WE30: To view and edit IDoc types.
  WE19: To test IDocs.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the IDoc type or error message.
  IDoc Documentation: Review the documentation for the specific IDoc type you are working with to understand its structure and requirements.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the RSM2734 error in your SAP system.