How To Fix RSCRT388 - Background job &1 terminates continuously since an hour

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 388

• Message text: Background job &1 terminates continuously since an hour

What causes this issue?

The background job &V1& should execute a daemon for real-time data
acquisition (RDA), but it hs been continuously terminating for more than
an hour.

System Response

During this time, the RDA daemon probably could not refresh at least one
InfoProvider with the expected frequency.

How to fix this error?

Analyze the problem in the RDA monitor (transaction RSRDA) or job
overview (transaction SM37) and correct it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT388 - Background job &1 terminates continuously since an hour ?

  The SAP error message RSCRT388 indicates that a background job has been terminating continuously for an extended period, in this case, for over an hour. This can happen for various reasons, and addressing it typically involves several steps to diagnose and resolve the underlying issue.
  Possible Causes:
  
  Resource Constraints: The job may be running out of memory or CPU resources, leading to repeated failures.
  Data Issues: The job might be processing data that is corrupt or not in the expected format, causing it to fail.
  Configuration Errors: There may be issues with the job configuration, such as incorrect parameters or settings.
  Lock Contention: The job might be trying to access a locked resource, causing it to fail repeatedly.
  Code Errors: If the job is executing custom code (e.g., ABAP programs), there may be bugs or exceptions in the code.
  Database Issues: Problems with the database, such as connectivity issues or deadlocks, can also cause jobs to fail.
  
  Solutions:
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insight into why the job is failing. You can do this in transaction SM37.
  Analyze Dump: If the job is causing short dumps, check transaction ST22 for any dumps related to the job. This can help identify coding issues or exceptions.
  Monitor System Resources: Use transaction ST03N or ST06 to monitor system performance and resource usage. Look for any bottlenecks in CPU, memory, or I/O.
  Review Data: If the job processes specific data, check the data for integrity and correctness. You may need to run data validation checks.
  Adjust Job Parameters: If the job is resource-intensive, consider adjusting its parameters or scheduling it during off-peak hours to reduce contention.
  Check for Locks: Use transaction SM12 to check for any locks that might be affecting the job. If necessary, release locks that are no longer needed.
  Debugging: If the job runs custom code, consider debugging the program to identify any logical errors or exceptions that may be causing the failure.
  Re-schedule the Job: If the job is not critical, you may choose to cancel it and re-schedule it after addressing the underlying issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  ST22: Analyze short dumps.
  SM12: Check for locks.
  ST03N: Performance analysis.
  SM21: Check system logs for any related errors.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the specific job or error message.
  
  
  Documentation: Review SAP documentation for best practices on managing background jobs and troubleshooting common issues.
  
  
  By following these steps, you should be able to identify the cause of the RSCRT388 error and implement a solution to prevent the background job from terminating continuously.