How To Fix RSCRT392 - Request &1 cannot be closed (status not yellow)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSCRT - Near-To-Real-Time Messages

  • Message number: 392

  • Message text: Request &1 cannot be closed (status not yellow)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSCRT392 - Request &1 cannot be closed (status not yellow) ?

    The SAP error message RSCRT392 indicates that a transport request (denoted by &1) cannot be closed because its status is not yellow. In SAP, transport requests can have different statuses, such as "yellow" (which means they are modifiable) or "green" (which means they are already released). The error suggests that the request is in a state that does not allow it to be closed.

    Cause:

    1. Status of the Transport Request: The transport request is likely in a "green" status, which means it has already been released. Once a transport request is released, it cannot be closed until it is imported into the target system.
    2. Incomplete Objects: There may be objects within the transport request that are not fully processed or are in an inconsistent state.
    3. Transport Directory Issues: There could be issues with the transport directory or the transport management system that prevent the request from being closed.

    Solution:

    1. Check the Status: Use transaction code SE09 or SE10 to check the status of the transport request. If it is green, you will need to import it into the target system before you can close it.
    2. Release the Request: If the request is yellow and you want to close it, ensure that all necessary objects are included and that the request is properly released.
    3. Import the Request: If the request is green, import it into the target system using transaction code STMS. After successful import, you can then close the request.
    4. Review Transport Logs: Check the transport logs for any errors or warnings that might indicate why the request cannot be closed.
    5. Consult Basis Team: If you are unable to resolve the issue, consult your SAP Basis team for assistance. They can help diagnose any underlying issues with the transport management system.

    Related Information:

    • Transport Request Types: Understand the different types of transport requests (e.g., workbench requests, customizing requests) and their lifecycle.
    • Transport Management System (TMS): Familiarize yourself with TMS and how it manages transport requests across different SAP systems.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and their statuses.

    By following these steps, you should be able to resolve the RSCRT392 error and successfully manage your transport requests in SAP.

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