How To Fix RSCRM_APPL027 - You are not authorized to create target groups in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 027

• Message text: You are not authorized to create target groups in CRM

What causes this issue?

You do not have the authorization to create target groups in CRM.

System Response

Processing has been terminated.

How to fix this error?

Ask your administrator to assign the appropriate authorization to you.

Procedure for System Administrators

Authorization object RSCRM_TG

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL027 - You are not authorized to create target groups in CRM ?

  The SAP error message RSCRM_APPL027 indicates that a user does not have the necessary authorizations to create target groups in the SAP Customer Relationship Management (CRM) system. This is a common issue that can arise due to insufficient user roles or permissions.
  Cause:
  The primary cause of this error is a lack of authorization in the user's profile. Specifically, the user may not have the required authorization objects that allow them to create target groups in the CRM module. This can happen if:
  
  The user has not been assigned the appropriate roles.
  The roles assigned do not include the necessary authorizations for target group creation.
  There may be restrictions based on organizational levels or other criteria.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error and click on the "Roles" tab.
  Review the roles assigned to the user.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Common authorization objects related to target group creation include:
  
  CRM_TG (Target Group Management)
  CRM_TG_AUTH (Authorization for Target Groups)
  
  
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required authorizations.
  Use transaction code PFCG (Role Maintenance) to adjust roles. Ensure that the role includes the necessary authorization objects for target group creation.
  
  
  
  Testing:
  
  After making changes to the roles, ask the user to log out and log back in to ensure that the new authorizations take effect.
  Have the user attempt to create a target group again to verify that the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles in CRM.
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the RSCRM_APPL027 error.