How To Fix RSCRM_APPL026 - You can only register the D&B scenario once

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 026

• Message text: You can only register the D&B scenario once

What causes this issue?

You have tried to register the Dun and Bradstreet scenario for a system.
You can execute the Dun and Bradstreet scenario either with an ERP
system (logical system is initial) or with a CRM system (logical system
is a CRM system). You cannot combine the two systems.

System Response

There is already a registration for Dun and Bradstreet.

How to fix this error?

Delete the existing registration and then create your new entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL026 - You can only register the D&B scenario once ?

  The SAP error message RSCRM_APPL026 ("You can only register the D&B scenario once") typically occurs in the context of using the D&B (Dun & Bradstreet) integration within SAP systems, particularly when dealing with customer or vendor data.
  Cause:
  This error usually arises when there is an attempt to register the D&B scenario multiple times for the same entity (like a customer or vendor). The D&B integration is designed to ensure that each scenario is registered only once to avoid duplication and maintain data integrity.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Registrations: 
  
  Verify if the D&B scenario has already been registered for the entity in question. You can do this by checking the relevant transaction or report that lists D&B registrations.
  
  
  
  Avoid Duplicate Registration:
  
  If you find that the scenario is already registered, you should not attempt to register it again. Instead, you can proceed with the existing registration or update the existing data as needed.
  
  
  
  Delete or Modify Existing Registration:
  
  If you need to change the registration, you may need to delete the existing registration first (if applicable) and then register the new scenario. Ensure that you have the necessary permissions to perform this action.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to D&B integration for any specific guidelines or procedures that may apply to your situation.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  D&B Integration: Understand how D&B integration works within your SAP system, including the data flow and how scenarios are registered.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage D&B registrations (e.g., transaction codes for customer/vendor master data).
  SAP Notes: Check for any SAP Notes related to D&B integration that may provide additional insights or fixes for known issues.
  
  By following these steps, you should be able to address the RSCRM_APPL026 error effectively.