How To Fix RSCRM_APPL024 - Target system &1 is not a CRM system

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 024

• Message text: Target system &1 is not a CRM system

What causes this issue?

Target system &V1& is not a CRM system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to carry out target group selection without a CRM system,
leave the field for the logical system blank.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL024 - Target system &1 is not a CRM system ?

  The SAP error message RSCRM_APPL024 indicates that the target system specified in your configuration is not recognized as a CRM (Customer Relationship Management) system. This error typically arises in scenarios involving data transfer or integration between systems, such as when using SAP Landscape Transformation (SLT), SAP Data Services, or other data replication tools.
  Cause:
  
  Incorrect Target System Configuration: The target system might not be correctly configured as a CRM system in the SAP landscape.
  System Type Mismatch: The target system may be a different type of SAP system (e.g., ERP, BW) and not a CRM system.
  Missing or Incorrect RFC Destination: The Remote Function Call (RFC) destination used to connect to the target system may not be set up correctly or may point to the wrong system.
  Authorization Issues: The user may not have the necessary authorizations to access the CRM functionalities in the target system.
  
  Solution:
  
  
  Verify Target System Configuration:
  
  Check the configuration of the target system in the SAP system landscape. Ensure that it is indeed a CRM system and is properly set up.
  Use transaction SICF to check the services and ensure that the CRM services are active.
  
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and verify the RFC destination that is being used to connect to the target system. Ensure it points to the correct CRM system.
  Test the connection to ensure it is working properly.
  
  
  
  Review System Type:
  
  Confirm that the target system is indeed a CRM system. You can check this in the system settings or by consulting with your SAP Basis team.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the operation has the necessary authorizations to access the CRM functionalities in the target system. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific integration or data transfer scenario you are working with. There may be specific requirements or configurations needed for CRM systems.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant configuration information.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SICF: For checking and managing HTTP services.
  PFCG: For role and authorization management.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the official SAP Help documentation for CRM and integration scenarios to ensure all prerequisites and configurations are met.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.