How To Fix RSCRM_APPL023 - Specify a scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 023

• Message text: Specify a scenario

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL023 - Specify a scenario ?

  The SAP error message RSCRM_APPL023, which states "Specify a scenario," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to execute a function that requires a specific scenario to be defined, but none has been provided.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Scenario Definition: The user has not selected or defined a scenario that is required for the operation they are trying to perform.
  Configuration Issues: The system may not have the necessary scenarios configured in the backend, or the user may not have the appropriate authorizations to access the scenarios.
  Incorrect Transaction Usage: The user may be using a transaction or function that is not intended for the current context or data set.
  
  Solution:
  To resolve the RSCRM_APPL023 error, you can take the following steps:
  
  
  Specify a Scenario:
  
  When prompted, ensure that you select or enter a valid scenario that is relevant to the operation you are trying to perform. This could involve selecting from a dropdown menu or entering a specific scenario code.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, verify that the necessary scenarios are defined in the system. This may involve checking the customizing settings in the SAP CRM module.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the scenarios. This may require checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for the specific transaction or function you are using. This can provide insights into the required scenarios and how to set them up.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Transaction Codes: Familiarize yourself with the transaction codes related to the scenarios you are working with, as this can help in troubleshooting.
  User Training: Ensure that users are trained on how to properly select and define scenarios in the SAP CRM system to avoid encountering this error in the future.
  
  By following these steps, you should be able to resolve the RSCRM_APPL023 error and continue with your work in SAP CRM.