How To Fix RS2HANA_AUTH435 - User is active

SAP Error Message - Details

• Message type: E = Error

• Message class: RS2HANA_AUTH -

• Message number: 435

• Message text: User is active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RS2HANA_AUTH435 - User is active ?

  The SAP error message RS2HANA_AUTH435 indicates that a user is currently active in the system, which can prevent certain actions from being performed, such as executing a transaction or accessing specific data. This error is often encountered in the context of SAP BW (Business Warehouse) or when working with SAP HANA.
  Cause:
  The error typically arises when:
  
  A user session is still active, and the system does not allow certain operations (like deleting or modifying user settings) while the user is logged in.
  There may be background jobs or processes that are still running under that user session.
  
  Solution:
  To resolve the RS2HANA_AUTH435 error, you can take the following steps:
  
  
  Check Active Sessions:
  
  Use transaction code SM04 (User Overview) to check for active sessions of the user in question. This will show you all the active sessions and their statuses.
  
  
  
  Terminate Active Sessions:
  
  If you find that the user is indeed active and you have the necessary permissions, you can terminate the session from the SM04 screen. Select the user and choose the option to log off or terminate the session.
  
  
  
  Check Background Jobs:
  
  Use transaction code SM37 (Job Monitoring) to check if there are any background jobs running under that user. If there are jobs that need to be completed or canceled, take appropriate action.
  
  
  
  Wait for User to Log Off:
  
  If the user is actively using the system and you cannot terminate their session, you may need to wait until they log off naturally.
  
  
  
  User Locking:
  
  If necessary, you can lock the user temporarily using transaction code SU01 (User Maintenance) to prevent them from logging in while you perform the required actions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional context or updates that may be relevant.
  
  
  
  Related Information:
  
  User Management: Understanding user roles and authorizations in SAP is crucial. Ensure that users have the correct permissions to perform the actions they need.
  System Performance: Active sessions can impact system performance. Regular monitoring and management of user sessions can help maintain optimal performance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.