How To Fix RP392 - Start payroll function is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: RP - Error Messages for Infotype Module Pools

• Message number: 392

• Message text: Start payroll function is not possible

What causes this issue?

You can use the "Start payroll" function only if the date of the
unauthorized manual check is higher than the date of the last payroll
run.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

No action is required on your part. A retroactive accounting run is
triggered automatically when you change or create an unauthorized
manual check. This is then evaluated during the next regular payroll
run or the next correction run. A newly created unauthorized manual
check is added to the payroll result. An existing check is updated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RP392 - Start payroll function is not possible ?

  The SAP error message RP392, which states "Start payroll function is not possible," typically occurs when there are issues related to the payroll processing in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error RP392
  
  
  Missing Payroll Control Record: The payroll control record may not be set up correctly or may be missing for the relevant period. The payroll control record is essential for initiating payroll processing.
  
  
  Incorrect Payroll Period: The payroll period you are trying to process may not be open or may have already been closed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to start the payroll process.
  
  
  Configuration Issues: There may be configuration issues in the payroll settings that prevent the payroll from being initiated.
  
  
  Technical Issues: There could be technical issues or system errors that are preventing the payroll function from being executed.
  
  
  Solutions to Error RP392
  
  
  Check Payroll Control Record:
  
  Go to transaction code PC00_MXX_CWTR (where MXX is your country-specific payroll driver).
  Verify that the payroll control record is set up correctly for the relevant period. Ensure that the status is set to "Open."
  
  
  
  Verify Payroll Period:
  
  Check the payroll period you are trying to process. Ensure that it is open and has not been closed in the system.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to start the payroll has the necessary authorizations. Check the user roles and profiles to confirm that they have access to payroll functions.
  
  
  
  Configuration Review:
  
  Review the payroll configuration settings in the system. Ensure that all necessary settings are correctly configured for the payroll process.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. Use transaction code SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payroll processing for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Control Record), PC00_MXX_CWTR (Start Payroll), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to error RP392 in the SAP Support Portal for any specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the RP392 error and implement the appropriate solution to resolve it.