How To Fix RMPS_GENERAL038 - Document not signed digitally yet

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 038

• Message text: Document not signed digitally yet

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL038 - Document not signed digitally yet ?

  The SAP error message RMPS_GENERAL038, which states "Document not signed digitally yet," typically occurs in the context of document management and digital signatures within SAP systems. This error indicates that a document that is expected to be digitally signed has not yet been signed, which can prevent further processing or approval of the document.
  Cause:
  
  Missing Digital Signature: The document has not been signed digitally, which is a requirement for the process you are trying to execute.
  Incorrect Configuration: The system may not be properly configured to handle digital signatures, or the necessary settings for digital signing may not be enabled.
  User Permissions: The user attempting to sign the document may not have the necessary permissions to perform the digital signing action.
  Technical Issues: There may be underlying technical issues, such as problems with the digital signature service or connectivity issues.
  
  Solution:
  
  Sign the Document: Ensure that the document is signed digitally. This can usually be done through the document management interface in SAP. Look for options to sign or approve the document.
  Check Configuration: Verify that the digital signature functionality is correctly configured in your SAP system. This may involve checking settings in the relevant modules (e.g., Document Management System, Workflow).
  User Permissions: Ensure that the user has the necessary authorizations to sign documents. This may require checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to enable and use digital signatures in your version of SAP.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to digital signatures.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to digital signatures.
  Documentation: Review SAP's official documentation on digital signatures and document management for best practices and troubleshooting steps.
  Training: If users are unfamiliar with the digital signing process, consider providing training or resources to help them understand how to properly sign documents in SAP.
  
  By following these steps, you should be able to resolve the RMPS_GENERAL038 error and ensure that documents are properly signed and processed within your SAP system.