How To Fix RMPS_GENERAL036 - Check signature

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 036

• Message text: Check signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL036 - Check signature ?

  The SAP error message RMPS_GENERAL036, which states "Check signature," typically occurs in the context of SAP's document management or electronic signature processes. This error indicates that there is an issue with the digital signature associated with a document or transaction. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Signature: The digital signature may be invalid or corrupted, which can happen if the document has been altered after signing.
  Certificate Issues: The certificate used for signing may have expired, been revoked, or is not trusted by the system.
  Configuration Issues: There may be misconfigurations in the digital signature settings within the SAP system.
  Missing Components: Required components or libraries for signature verification may be missing or not properly installed.
  User Authorization: The user attempting to verify the signature may not have the necessary authorizations.
  
  Solutions:
  
  Verify Document Integrity: Ensure that the document has not been altered after it was signed. If it has, you may need to obtain a new signature.
  Check Certificate Validity: Verify that the signing certificate is valid, not expired, and trusted by the SAP system. You may need to update or renew the certificate.
  Review Configuration: Check the configuration settings for digital signatures in the SAP system. Ensure that all necessary settings are correctly configured.
  Install Required Components: If any components or libraries are missing, install them as per the SAP documentation or consult your IT department.
  User Authorization: Ensure that the user has the necessary authorizations to verify signatures. This may involve checking roles and permissions in the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving issues.
  Documentation: Refer to the official SAP documentation regarding digital signatures and document management for detailed information on configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the RMPS_GENERAL036 error in your SAP system.