How To Fix RMPS_GENERAL037 - Customizing: Element type for signed doc not defined or incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: RMPS_GENERAL - Gen. Messages Classes Records Management for Public Sector

• Message number: 037

• Message text: Customizing: Element type for signed doc not defined or incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RMPS_GENERAL037 - Customizing: Element type for signed doc not defined or incorrect ?

  The SAP error message RMPS_GENERAL037 indicates that there is an issue with the configuration of the document type for signed documents in the SAP system. This error typically arises when the system cannot find a valid configuration for the specified document type, or the configuration is incorrect.
  Cause:
  
  Missing Configuration: The document type for signed documents has not been defined in the system.
  Incorrect Configuration: The existing configuration for the document type is incorrect or does not match the expected parameters.
  Customizing Issues: There may be issues in the customizing settings related to document management or electronic signatures.
  
  Solution:
  To resolve the RMPS_GENERAL037 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for document management or electronic signatures.
  Ensure that the document type for signed documents is defined correctly.
  
  
  
  Define Document Type:
  
  If the document type is missing, you will need to create it. This can usually be done in the section for defining document types.
  Ensure that all required fields are filled out correctly, including the element type and any other relevant parameters.
  
  
  
  Validate Configuration:
  
  Review the configuration settings for the document type to ensure they are correct.
  Check for any dependencies or related settings that might affect the document type.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to create or process a signed document to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring signed documents and troubleshooting related errors.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, SARA for archiving, or SCDO for document types.
  SAP Notes: Check for any SAP Notes related to RMPS_GENERAL037 or document management that may provide additional insights or patches.
  User Roles: Ensure that the user has the necessary authorizations to access and modify document type settings.
  
  By following these steps, you should be able to identify and resolve the cause of the RMPS_GENERAL037 error in your SAP system.