How To Fix RETJP020 - Enter the company address in master data

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 020

• Message text: Enter the company address in master data

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP020 - Enter the company address in master data ?

  The SAP error message RETJP020, which states "Enter the company address in master data," typically occurs when there is missing or incomplete address information for a company in the master data records. This error is often encountered in various SAP modules, particularly in logistics and finance, where accurate company information is essential for processing transactions.
  Cause:
  
  Missing Address Information: The company master data does not have a complete address, which is required for various processes such as invoicing, shipping, or reporting.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up correctly, leading to the requirement for address information not being met.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in incomplete address records.
  
  Solution:
  To resolve the RETJP020 error, follow these steps:
  
  
  Check Company Master Data:
  
  Navigate to the relevant transaction for maintaining company master data (e.g., transaction code OBY6 for company code data).
  Verify that all required fields, especially the address fields (street, city, postal code, country), are filled out correctly.
  
  
  
  Update Address Information:
  
  If any address fields are missing or incomplete, update them with the correct information.
  Ensure that the address format complies with the requirements of your organization and local regulations.
  
  
  
  Validate Configuration:
  
  Check the configuration settings in the SAP system to ensure that the address fields are correctly defined and required for the relevant processes.
  If necessary, consult with your SAP Basis or configuration team to ensure that the settings are appropriate.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to identify any discrepancies in the address data.
  Correct any issues found during the review.
  
  
  
  Testing:
  
  After making the necessary updates, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data, such as OBY6 (Company Code), BP (Business Partner), or XD01 (Customer Master).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for guidelines on maintaining master data and the importance of complete address information.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.