How To Fix RETJP009 - Cannot build the legal Katakana name for an employee

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 009

• Message text: Cannot build the legal Katakana name for an employee

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP009 - Cannot build the legal Katakana name for an employee ?

  The SAP error message RETJP009, which states "Cannot build the legal Katakana name for an employee," typically occurs in the context of employee data management, particularly when dealing with Japanese names. This error is related to the system's inability to generate the Katakana representation of an employee's name, which is essential for legal and official documentation in Japan.
  Causes:
  
  Missing or Incorrect Name Fields: The employee's name fields (such as first name, last name, or middle name) may be incomplete or incorrectly formatted.
  Invalid Characters: The name may contain characters that cannot be converted into Katakana, such as special characters or unsupported alphabets.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to name handling or language settings.
  Data Entry Errors: Errors during data entry, such as typos or incorrect language settings, can lead to this issue.
  
  Solutions:
  
  Check Employee Name Fields: Ensure that all relevant name fields (first name, last name, etc.) are filled out correctly and completely. Make sure there are no missing fields.
  Validate Characters: Review the names for any invalid characters or formatting issues. Ensure that only valid characters are used.
  Review Configuration Settings: Check the SAP configuration settings related to name handling and ensure they are set up correctly for Japanese names.
  Use the Correct Language Settings: Ensure that the language settings for the employee's data are set to Japanese (if applicable) to facilitate proper name conversion.
  Test with Sample Data: If possible, test the name conversion with a sample employee name that is known to work correctly to isolate the issue.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on handling Japanese names and Katakana conversion.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user attempting to make changes has the necessary permissions to edit employee data.
  System Updates: Ensure that your SAP system is up to date, as updates may include fixes for known issues related to name handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.