How To Fix RETJP002 - Enter the insurance number in master data

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 002

• Message text: Enter the insurance number in master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP002 - Enter the insurance number in master data ?

  The SAP error message RETJP002, which states "Enter the insurance number in master data," typically occurs in the context of managing employee benefits or insurance data within the SAP system. This error indicates that the system requires an insurance number to be entered in the master data for a specific employee or entity before proceeding with a transaction or process that involves insurance-related information.
  Cause:
  
  Missing Insurance Number: The primary cause of this error is that the insurance number has not been entered in the employee's master data. This could be due to oversight during data entry or because the employee is new and their information has not been fully set up.
  Incorrect Configuration: In some cases, the configuration settings in the SAP system may require an insurance number for certain processes, and if this is not set up correctly, it can lead to this error.
  Data Migration Issues: If data has been migrated from another system, there may be missing fields or incomplete data that leads to this error.
  
  Solution:
  
  
  Enter Insurance Number:
  
  Navigate to the employee master data (usually through transaction codes like PA30 or PA40).
  Locate the relevant employee record.
  Go to the appropriate infotype (e.g., Infotype 0014 for recurring payments and deductions or Infotype 0021 for family member data).
  Enter the required insurance number in the designated field.
  Save the changes.
  
  
  
  Check Configuration:
  
  If you have the necessary permissions, check the configuration settings in the SAP system to ensure that the requirement for an insurance number is appropriate for your business processes.
  Consult with your SAP HR or Payroll consultant if adjustments are needed.
  
  
  
  Data Validation:
  
  If the error arises after a data migration, perform a data validation check to ensure that all necessary fields, including the insurance number, are populated correctly.
  
  
  
  User Training:
  
  Ensure that users responsible for entering employee data are trained on the importance of entering all required fields, including the insurance number.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR that pertain to employee insurance and benefits.
  Transaction Codes: Common transaction codes related to employee master data include:
  
  PA30: Maintain HR Master Data
  PA40: Personnel Actions
  
  
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing employee master data and understanding the implications of missing information.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing insurance number in the employee's master data, you should be able to resolve the RETJP002 error and proceed with the necessary transactions.