How To Fix RETAIL_ST_TS_MSG017 - Cannot read authorized sites

RETAIL_ST_TS_MSG017 - Overview

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 017

• Message text: Cannot read authorized sites

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

RETAIL_ST_TS_MSG017 - Details

• The SAP error message RETAIL_ST_TS_MSG017 ("Cannot read authorized sites") typically occurs in the context of SAP Retail or SAP S/4HANA when the system is unable to access or retrieve information about authorized sites for a particular user or process. This can happen due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the site data.
  Configuration Problems: The system may not be properly configured to recognize the authorized sites.
  Data Inconsistencies: There may be inconsistencies or missing entries in the site master data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system errors.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the site data. This can be done by reviewing the user's role assignments in the SAP system.
  
  
  
  Review Site Configuration:
  
  Verify the configuration settings for the sites in the SAP