How To Fix RETAIL_ST_TS_MSG016 - No authorized sites

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 016

• Message text: No authorized sites

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_TS_MSG016 - No authorized sites ?

  The SAP error message RETAIL_ST_TS_MSG016 ("No authorized sites") typically occurs in the context of SAP Retail, particularly when dealing with transactions related to store management or site-specific operations. This error indicates that the user does not have the necessary authorizations to access or perform actions on the specified sites.
  Cause:
  
  Authorization Issues: The user attempting to perform the action does not have the required authorizations for the site in question. This could be due to missing roles or permissions in the user's profile.
  Site Configuration: The site may not be properly configured in the system, or the user may not be assigned to the site in the master data.
  User Role Assignment: The user may not be assigned to the correct organizational units or roles that grant access to the site.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to access the site.
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check and identify which specific authorization is missing.
  
  
  
  Role Adjustment:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to the required sites.
  Ensure that the roles are correctly configured to include the necessary authorizations for site access.
  
  
  
  Site Assignment:
  
  Verify that the user is assigned to the correct organizational units or sites in the master data. This can be checked in the user profile or through relevant configuration transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations in the SAP Retail environment.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the transaction again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the importance of site authorizations and how to request access if needed.
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP support team or consult SAP's support resources for further assistance.