How To Fix RETAIL_ST_TS_MSG015 - Not authorized to work with store &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 015

• Message text: Not authorized to work with store &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_TS_MSG015 - Not authorized to work with store &1 ?

  The SAP error message RETAIL_ST_TS_MSG015 indicates that a user is not authorized to work with a specific store, denoted by the placeholder &1. This error typically arises in the context of SAP Retail, particularly when users attempt to access or perform operations related to a store for which they do not have the necessary permissions.
  Cause:
  The primary cause of this error is a lack of authorization for the user to access the specified store. This can happen due to several reasons:
  
  User Role Configuration: The user may not have been assigned the appropriate roles or authorizations in the SAP system that allow them to work with the store.
  Store Assignment: The store may not be assigned to the user's profile or role in the authorization management system.
  Authorization Object: The relevant authorization object that governs access to stores may not include the store in question for the user.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. Ensure that the user has the necessary roles that include access to the store in question.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects (e.g., M_MATE_WRK, M_MATE_MA, etc.) to ensure that the user has the required authorizations for the store.
  
  
  
  Assign Store to User:
  
  If the store is not assigned to the user’s profile, you may need to update the user’s authorization profile to include the store. This can typically be done by a system administrator or someone with the appropriate access rights.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or administrator. They can help analyze the user’s authorizations and make necessary adjustments.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Test the functionality again to confirm that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user roles or PFCG (Role Maintenance) to manage roles and authorizations.
  Documentation: Refer to SAP documentation on authorization management for more detailed information on how to manage user roles and authorizations.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex authorization scenarios.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message RETAIL_ST_TS_MSG015.