Message type: E = Error
Message class: RETAIL_ST_TS_MSG -
Message number: 019
Message text: Product not recognized at this site
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message RETAIL_ST_TS_MSG019 ("Product not recognized at this site") typically occurs in the context of SAP Retail or SAP S/4HANA when a product is not recognized or not available in the system for the specific site or store location you are working with. This can happen for various reasons, and here are some common causes, solutions, and related information:
Causes:
Product Not Mastered: The product may not be created or maintained in the system for the specific site/store.
Site-Specific Data Missing: The product might not have been assigned to the site in the master data.
Incorrect Site Configuration: The site configuration may not be set up correctly to recognize the product.
Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
Product Status: The product may be inactive or not available for sale at the specific site.
Solutions:
Check Product Master Data:
Verify that the product exists in the system and is
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