How To Fix RETAIL_ST_TS_MSG020 - BAdI call failed to enhance the product list submitted

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 020

• Message text: BAdI call failed to enhance the product list submitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_TS_MSG020 - BAdI call failed to enhance the product list submitted ?

  The SAP error message RETAIL_ST_TS_MSG020 indicates that there was a failure in a BAdI (Business Add-In) call while trying to enhance the product list submitted in the Retail environment. This error typically occurs in the context of SAP Retail applications, particularly when dealing with product data or lists.
  Cause
  The error can be caused by several factors, including:
  
  
  Implementation Issues: The BAdI implementation may not be correctly defined or activated. If the BAdI is not implemented properly, it can lead to failures when the system tries to call it.
  
  
  Data Issues: There may be issues with the data being passed to the BAdI. This could include missing or incorrect data that the BAdI expects to process.
  
  
  Authorization Issues: The user or process executing the BAdI may not have the necessary authorizations to perform the required actions.
  
  
  System Configuration: There may be configuration issues in the SAP system that affect how the BAdI is executed.
  
  
  Code Errors: If there are errors in the custom code written in the BAdI implementation, it can lead to runtime errors.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check BAdI Implementation:
  
  Go to transaction code SE18 or SE19 to check the BAdI implementation.
  Ensure that the BAdI is correctly implemented and activated.
  Review the implementation code for any logical errors or exceptions.
  
  
  
  Review Data:
  
  Check the data being passed to the BAdI. Ensure that all required fields are populated and that the data is in the expected format.
  
  
  
  Authorization Check:
  
  Verify that the user or process has the necessary authorizations to execute the BAdI. You can use transaction SU53 to check for authorization issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BAdI implementation to identify where the failure occurs.
  Set breakpoints in the BAdI implementation to trace the execution flow and identify any issues.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to the BAdI and the product list processing to ensure they are set up correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI you are working with. This can provide insights into its expected behavior and requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18, SE19, SE80, and SE37 for BAdI and function module management.
  
  By following these steps, you should be able to diagnose and resolve the RETAIL_ST_TS_MSG020 error effectively.