Message type: E = Error
Message class: RETAIL_ST_CS_MSG -
Message number: 028
Message text: Cannot submit. Zone &1 is still open.
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The SAP error message RETAIL_ST_CS_MSG028 indicates that a specific zone (denoted as &1) is still open, which prevents the submission of certain operations, such as closing a cash register or processing transactions in the Retail environment.
Cause: The error typically arises when: A zone (which can refer to a specific area or grouping of stores, registers, or cash management areas) is still open, meaning that there are ongoing transactions or processes that need to be completed before the zone can be closed. There may be pending transactions, open cash drawers, or other activities that are preventing the zone from being submitted or closed.
Solution: To resolve this error, you can take the following steps: Check Open Transactions: Verify if there are any open transactions in the specified zone. This can include sales transactions, returns, or any other activities that need to be finalized. Close Open Cash Drawers: Ensure that all cash drawers in the zone are closed. If
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