How To Fix RETAIL_ST_CS_MSG030 - You are not authorized to perform action &1. Check the system log.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_CS_MSG -

  • Message number: 030

  • Message text: You are not authorized to perform action &1. Check the system log.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_CS_MSG030 - You are not authorized to perform action &1. Check the system log. ?

    The SAP error message RETAIL_ST_CS_MSG030 indicates that a user is not authorized to perform a specific action in the SAP system. This error typically arises in the context of SAP Retail or SAP Customer Service modules, where certain actions require specific authorizations.

    Cause:

    1. Authorization Issues: The user does not have the necessary authorization to perform the action indicated by &1. This could be due to missing roles or permissions in their user profile.
    2. Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations required for the action.
    3. System Configuration: There may be configuration settings in the SAP system that restrict access to certain functionalities based on user roles or profiles.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization is missing.
      • Review the user’s roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Modify Roles:

      • If you identify that the user lacks the necessary authorizations, you may need to modify their roles or assign additional roles that include the required permissions.
      • Ensure that the roles are properly configured to include the necessary transaction codes and authorization objects.
    3. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or system administrator for assistance.
    4. Check System Logs:

      • Review the system logs for any additional information related to the error. You can use transaction code SM21 to view the system log and look for entries that correspond to the time the error occurred.
    5. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the action again to confirm that the issue is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to the action the user is trying to perform. This can help in understanding what specific permissions are required.
    • SAP Notes: Check SAP Notes for any known issues or updates related to the error message RETAIL_ST_CS_MSG030. Sometimes, there may be patches or updates that address specific authorization issues.
    • Documentation: Review SAP documentation related to user roles and authorizations in the context of the specific module (e.g., SAP Retail) to understand best practices for role management.

    By following these steps, you should be able to identify the cause of the authorization issue and implement a solution to resolve the error message RETAIL_ST_CS_MSG030.

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