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Message type: E = Error
Message class: RETAIL_ST_CS_MSG -
Message number: 030
Message text: You are not authorized to perform action &1. Check the system log.
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RETAIL_ST_CS_MSG030
- You are not authorized to perform action &1. Check the system log. ?The SAP error message RETAIL_ST_CS_MSG030 indicates that a user is not authorized to perform a specific action in the SAP system. This error typically arises in the context of SAP Retail or SAP Customer Service modules, where certain actions require specific authorizations.
Cause:
- Authorization Issues: The user does not have the necessary authorization to perform the action indicated by
&1
. This could be due to missing roles or permissions in their user profile.- Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations required for the action.
- System Configuration: There may be configuration settings in the SAP system that restrict access to certain functionalities based on user roles or profiles.
Solution:
Check User Authorizations:
- Use transaction code
SU53
immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization is missing.- Review the user’s roles and authorizations in transaction code
SU01
(User Maintenance) orPFCG
(Role Maintenance).Modify Roles:
- If you identify that the user lacks the necessary authorizations, you may need to modify their roles or assign additional roles that include the required permissions.
- Ensure that the roles are properly configured to include the necessary transaction codes and authorization objects.
Consult with Security Team:
- If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or system administrator for assistance.
Check System Logs:
- Review the system logs for any additional information related to the error. You can use transaction code
SM21
to view the system log and look for entries that correspond to the time the error occurred.Testing:
- After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the action again to confirm that the issue is resolved.
Related Information:
By following these steps, you should be able to identify the cause of the authorization issue and implement a solution to resolve the error message RETAIL_ST_CS_MSG030.
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