How To Fix RETAIL_ST_CS_MSG027 - Cannot submit. Product &1 is in a Pending state.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_CS_MSG -

• Message number: 027

• Message text: Cannot submit. Product &1 is in a Pending state.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_CS_MSG027 - Cannot submit. Product &1 is in a Pending state. ?

  The SAP error message RETAIL_ST_CS_MSG027 indicates that a product is in a "Pending" state and cannot be submitted for further processing. This error typically occurs in the context of SAP Retail or SAP Customer Activity Repository (CAR) when trying to perform actions on a product that has not yet been fully processed or approved.
  Cause:
  
  Pending State: The product is likely in a pending state due to incomplete data, awaiting approval, or some other prerequisite that has not been fulfilled.
  Data Inconsistencies: There may be missing or inconsistent data related to the product that prevents it from being processed.
  Workflow Issues: The product may be part of a workflow that has not been completed, such as a pending approval from a user or a system process.
  System Configuration: There may be configuration settings in the SAP system that dictate how products are processed, and the current state does not allow for submission.
  
  Solution:
  
  Check Product Status: Review the status of the product in the system. You can do this by navigating to the relevant product master data or using transaction codes related to product management.
  Complete Pending Actions: If the product is pending due to missing approvals or data, ensure that all necessary actions are completed. This may involve:
  
  Completing any required fields in the product master data.
  Obtaining necessary approvals from relevant stakeholders.
  
  
  Review Workflow: If the product is part of a workflow, check the workflow status and ensure that all steps have been completed.
  Data Validation: Validate the data associated with the product to ensure that it meets all necessary criteria for submission.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling products in a pending state.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), or any specific transaction related to retail product management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that the user attempting to submit the product has the necessary permissions to perform the action.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.