How To Fix RETAIL_ST_CS_MSG021 - No products were found to submit.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_CS_MSG -

  • Message number: 021

  • Message text: No products were found to submit.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_CS_MSG021 - No products were found to submit. ?

    The SAP error message RETAIL_ST_CS_MSG021 ("No products were found to submit") typically occurs in the context of SAP Retail, particularly when dealing with the Central System (CS) and the submission of product data. This error indicates that the system did not find any products that meet the criteria for submission, which can happen for several reasons.

    Causes:

    1. No Products Selected: The most straightforward reason is that there are no products selected for submission. This could be due to filters applied in the selection screen that exclude all products.

    2. Product Status: The products you are trying to submit may not be in a status that allows them to be submitted. For example, they might be inactive or not yet released for submission.

    3. Data Inconsistencies: There may be inconsistencies or missing data in the product master records that prevent them from being included in the submission.

    4. Selection Criteria: The selection criteria used for the submission might be too restrictive, leading to no products being found.

    5. Authorization Issues: The user may not have the necessary authorizations to view or submit certain products.

    Solutions:

    1. Check Product Selection: Ensure that you have selected the appropriate products for submission. Review any filters or selection criteria you have applied.

    2. Review Product Status: Verify the status of the products you are trying to submit. Make sure they are active and ready for submission.

    3. Data Validation: Check the product master data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.

    4. Adjust Selection Criteria: If you are using specific selection criteria, consider broadening them to include more products.

    5. User Authorizations: Ensure that you have the necessary authorizations to submit the products. If not, contact your system administrator to review your access rights.

    6. Logs and Traces: Check system logs or traces for any additional error messages or warnings that might provide more context about why no products were found.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.

    • Documentation: Review the SAP Retail documentation for guidelines on product submission processes and requirements.

    • Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Retail.

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