How To Fix RETAIL_ST_CS_MSG020 - Product &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_CS_MSG -

• Message number: 020

• Message text: Product &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_CS_MSG020 - Product &1 does not exist. ?

  The SAP error message RETAIL_ST_CS_MSG020, which states "Product &1 does not exist," typically occurs in the context of SAP Retail or SAP S/4HANA when the system is unable to find a product in the database that matches the specified product identifier (such as a product number or SKU).
  Cause:
  
  Incorrect Product Identifier: The product number or identifier you are trying to access may be incorrect or misspelled.
  Product Not Created: The product may not have been created in the system yet.
  Product Deactivation: The product might have been deactivated or marked for deletion.
  Data Synchronization Issues: If you are working in a distributed environment, there may be synchronization issues between different systems or databases.
  Authorization Issues: The user may not have the necessary permissions to view the product.
  
  Solution:
  
  Verify Product Identifier: Double-check the product number or identifier you are using to ensure it is correct.
  Check Product Creation: Ensure that the product has been created in the system. You can do this by navigating to the relevant product master data transaction (e.g., MM03 for material master).
  Check Product Status: Verify if the product is active and not marked for deletion. You can check the status in the product master data.
  Data Synchronization: If you are in a multi-system environment, ensure that the product data has been synchronized across all systems.
  User Authorization: Check if the user has the necessary authorizations to access the product data. You may need to consult with your SAP security team.
  Consult Logs: Review any relevant logs or error messages that may provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM01 (Create Material), and MM02 (Change Material) to manage product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for product master data management in SAP Retail or S/4HANA for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.