How To Fix RE585 - Alternative payment recipient &1 is locked: See long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 585

• Message text: Alternative payment recipient &1 is locked: See long text

What causes this issue?

You want to create or change earmarked funds for the alternative payment
recipient &V1&. Data relating to alternative payment recipient &V1& can
contain personal data and is blocked.

System Response

To protect person-related data, the system does not display the data for
alternative payment recipient &V1&. You cannot create or change
earmarked funds for this alternative payment recipient.

How to fix this error?

If you are sure that you want to create or change data relating to
alternative payment recipient &V1&, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RE585 - Alternative payment recipient &1 is locked: See long text ?

  The SAP error message RE585 indicates that an alternative payment recipient is locked, which prevents the system from processing transactions involving that recipient. This error typically arises in the context of accounts payable or financial transactions where an alternative payment recipient is specified.
  Cause:
  The error occurs when:
  
  The alternative payment recipient (vendor or supplier) has been locked in the system. This could be due to various reasons, such as:
  
  The vendor account is marked as inactive.
  The vendor has been locked for payment processing due to compliance issues or other administrative reasons.
  The vendor is undergoing a review or audit process.
  
  
  
  Solution:
  To resolve the RE585 error, you can take the following steps:
  
  
  Check Vendor Status:
  
  Go to the vendor master data in SAP (transaction code XK03 for general view or FK03 for accounting view).
  Enter the vendor number and check if the vendor is marked as locked or inactive.
  
  
  
  Unlock the Vendor:
  
  If the vendor is locked, you may need to unlock it. This typically requires appropriate authorization. You can do this using transaction code XK02 (to change vendor data) and remove the lock status.
  Ensure that the vendor is active and eligible for transactions.
  
  
  
  Review Payment Terms:
  
  Check if there are any specific payment terms or conditions that might be causing the lock. Adjust them if necessary.
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the necessary permissions to unlock the vendor, consult with your finance or procurement department to understand why the vendor is locked and to get the necessary approvals to unlock it.
  
  
  
  Check for Related Transactions:
  
  Ensure that there are no pending transactions or issues related to the vendor that might be causing the lock.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor
  XK02: Change Vendor
  FK03: Display Vendor (Accounting)
  FK02: Change Vendor (Accounting)
  
  
  
  Authorization:
  
  Ensure that you have the necessary authorizations to view and modify vendor master data.
  
  
  
  Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing vendor master data and handling locked accounts.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  By following these steps, you should be able to resolve the RE585 error and proceed with your transactions involving the alternative payment recipient.