How To Fix RE084 - Document stays in workflow despite changed document type

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 084

• Message text: Document stays in workflow despite changed document type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RE084 - Document stays in workflow despite changed document type ?

  The SAP error message RE084 indicates that a document remains in the workflow even after its document type has been changed. This can occur in the context of SAP Real Estate Management (RE) or other modules where document workflows are utilized.
  Cause:
  The error typically arises due to the following reasons:
  
  
  Workflow Configuration: The workflow configuration may not be set up to handle changes in document types correctly. If the workflow is not designed to recognize or process the new document type, it may not transition the document out of the workflow.
  
  
  Document Type Dependencies: Certain document types may have specific dependencies or conditions that must be met for the workflow to proceed. If these conditions are not satisfied after the document type change, the document may remain in the workflow.
  
  
  Incomplete Workflow Steps: If there are pending approvals or actions required in the workflow that have not been completed, changing the document type may not trigger the necessary workflow transitions.
  
  
  Custom Development: If there are custom enhancements or modifications in the workflow logic, they may not account for changes in document types, leading to unexpected behavior.
  
  
  Solution:
  To resolve the RE084 error, consider the following steps:
  
  
  Review Workflow Configuration: Check the workflow configuration settings in the SAP system. Ensure that the workflow is set up to handle changes in document types appropriately. This may involve reviewing the workflow definition and the conditions for transitions.
  
  
  Check Document Type Settings: Verify the settings for the document types involved. Ensure that the new document type is correctly configured and that any dependencies or conditions are met.
  
  
  Complete Pending Actions: Ensure that all required actions or approvals in the workflow are completed. If there are pending tasks, address them to allow the workflow to proceed.
  
  
  Debugging and Logs: If the issue persists, consider using transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances and identify where the process is getting stuck. Check for any error logs or messages that may provide additional insights.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to workflow management and document types for any specific guidance or known issues.
  
  
  Engage SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with detailed information about the issue, including the document types involved and any relevant configuration settings.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI6 (Work Item Overview) for monitoring and managing workflows.
  SAP Notes: Search for SAP Notes related to workflow issues and document types, as they may contain patches or solutions for known problems.
  Workflow Customization: If your organization has custom workflows, ensure that the development team reviews the logic to accommodate changes in document types.
  
  By following these steps, you should be able to diagnose and resolve the RE084 error effectively.