How To Fix RDSV_SD_XX817 - Reference document is missing in recovery document

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 817

• Message text: Reference document is missing in recovery document

What causes this issue?

You did not specify a recovery invoice document number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must specify an existing recovery invoice document number in the
reference field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX817 - Reference document is missing in recovery document ?

  The SAP error message RDSV_SD_XX817 indicates that there is a missing reference document in a recovery document. This typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with document recovery or processing.
  Cause:
  
  
  Missing Reference Document: The primary cause of this error is that the system is unable to find the reference document that is supposed to be linked to the recovery document. This could happen due to:
  
  The reference document was deleted or not created.
  Data inconsistencies or corruption in the database.
  Incorrect configuration or settings in the system.
  
  
  
  Incorrect Document Flow: The document flow may not be properly maintained, leading to missing links between documents.
  
  
  User Error: Manual entry errors or incorrect processing steps may lead to the absence of the required reference document.
  
  
  Solution:
  
  
  Check Document Existence: Verify if the reference document exists in the system. You can do this by:
  
  Using transaction codes like VA03 (Display Sales Order) or VF03 (Display Billing Document) to check if the document is available.
  Searching for the document using relevant criteria (e.g., document number, date).
  
  
  
  Review Document Flow: Check the document flow to ensure that all necessary documents are created and linked correctly. You can use transaction VA03 to view the document flow of sales orders.
  
  
  Recreate Missing Documents: If the reference document is missing, you may need to recreate it if possible. This could involve creating a new sales order, delivery, or billing document as required.
  
  
  Check Configuration: Review the configuration settings in the SAP system to ensure that they are set up correctly for document processing. This may involve checking the settings in the Sales and Distribution module.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or Knowledge Base Articles that may address this specific error. SAP frequently updates its documentation and provides solutions for known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant document numbers.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VL03N, and VF03 for checking sales orders, deliveries, and billing documents.
  SAP Documentation: Review SAP Help documentation for Sales and Distribution to understand the document flow and recovery processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the RDSV_SD_XX817 error effectively.