How To Fix RDSV_SD_XX816 - Document with number &1 already exists; cannot create recovery document

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 816

• Message text: Document with number &1 already exists; cannot create recovery document

What causes this issue?

The recovery invoice document that you tried to post has a reference
number that already exists in the system as an original invoice
document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system aborts the posting to avoid data inconsistencies.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX816 - Document with number &1 already exists; cannot create recovery document ?

  The SAP error message RDSV_SD_XX816 indicates that there is an attempt to create a recovery document (such as a credit memo or a return) for a document that already exists in the system. This typically occurs in the context of sales and distribution (SD) processes when the system detects that a document with the same number already exists.
  Cause:
  
  Duplicate Document: The most common cause is that a document with the same number has already been created. This could happen if the user is trying to create a recovery document for a transaction that has already been processed.
  System Configuration: There may be issues with the configuration of document number ranges or settings that allow for duplicate entries.
  User Error: The user may have inadvertently attempted to create a recovery document multiple times.
  
  Solution:
  
  Check Existing Documents: Verify if a document with the same number already exists in the system. You can do this by searching for the document in the relevant transaction (e.g., using transaction codes like VA03 for sales orders, VF03 for billing documents, etc.).
  Use Different Document Number: If a duplicate document is found, you may need to use a different document number or ensure that the recovery document is created for the correct original document.
  Review Configuration: If the issue persists, review the configuration settings for document number ranges in the SAP system. Ensure that the number ranges are set up correctly and that there are no overlaps.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VF03 (Display Billing Document), and others that may be related to the document you are trying to create.
  SAP Documentation: Review SAP documentation related to sales and distribution processes, particularly around document creation and recovery processes.
  User Training: Ensure that users are trained on the correct procedures for creating recovery documents to minimize the risk of errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.